Paediatric blood samples at Clitheroe Health Centre

It has come to our attention that there have been some issues surrounding the taking of blood samples for children since changes to the service were introduced last year. Blood testing appointments are provided by East Lancashire Hospitals Trust at the Clitheroe Health Centre Treatment Room. Recently it has no longer been possible for ELHT to provide Nurses trained in Paediatric Phlebotomy, which requires additional training and is best performed by those that are regularly taking blood samples from children. As such, the service is now only provided by the Paediatric Department at Burnley and Blackburn Hospitals and our Receptionists will give as much help as possible in arranging tests when these are needed.

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April 2017 Newsletter

Please click here for the April 2017 newsletter for Castle Medical Group

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Dr Gauge – Leaving Notice

Dr Gauge

We are sorry to announce that Dr Victoria Gauge will be leaving the practice.

Dr Gauge has been on maternity leave since June 2016 and has decided that she is unable to return to work as a GP Partner here at The Castle Medical Group. She will continue working as a GP Locum in the area.

We have appointed Dr Jill Osgood to replace Dr Gauge. Many patients will know Dr Osgood – she has been at the practice for over 18 months and has been looking after many of Dr Gauge’s patients whilst Dr Gauge has been on maternity leave.

Dr Osgood will be here throughout the week (Monday to Friday) and she will care for the patients who were on Dr Gauge’s list.

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GP Net Earnings 2015/2016

GP Net Earnings 2015-16 

All GP practices are required to declare the mean earnings (e.g. average) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in The Castle Medical Group in the last financial year before tax and National Insurance was £62,338. This is for 3 full time GPs, 10 part time GPs, and 0 locum GPs who worked in the practice for more than 6 months.

It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

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GP Access

East Lancashire Clinical Commissioning Group is consulting patients on proposals to improve access to GP Services, which are in line with government plans to extend services until 8.00 pm during weekdays and during the weekend. Patients are invited to complete an online survey, which may be accessed via the following link:-

http://www.eastlancsccg.nhs.uk/improving-gp-access/

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CQC Inspection Result

The practice was inspected by the CQC on 21 January 2016 and we are delighted to confirm that we achieved an overall rating of “outstanding”. Please follow the attached link for the full report:-

http://www.cqc.org.uk/sites/default/files/new_reports/AAAF0606.pdf

CQC Inspection – Press Release

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Plan to meet GMS / PMS 2015-2016 contractual requirement for Patient Online Service

This Practice plans to offer the facility for patients to view online, export, or print coded information held in their own records from 21sts March 2016.

These dates are subject to the necessary NHS GP systems and software being available to the Practice.

This Practice currently offers the facility for patients

  • to book, view, amend, cancel, and print appointments online
  • to order online, view, and print a list of their repeat prescriptions for drugs, medicines, or appliances
  • to view online, export, or print summary information from their record, relating to medications, allergies, adverse reactions, and any other items agreed between the Practice and individual patient

 

We will publicise and promote our online services to our Practice’s patients through the Practice website, Practice waiting room leaflets, posters, and the Patient Participation Group by 31st March 2016.

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Named Accountable GP

All patients now have a named accountable GP who is responsible for patients overall care at the Practice.  If you would like to know who your named GP is, please ask during your next consultation or at reception.

Please be aware that this does not mean you can only see your named GP.  Having a named GP does not prevent you seeing any other doctor in the Practice.  Your named GP will not be available at all times, and if your needs are urgent, you may need to discuss them with an alternative doctor.

When a patient expresses a preference as to which GP they have been allocated, the Practice will make reasonable efforts to accommodate this request.

New patients will be allocated and informed of their named GP when they register with the Practice.

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January 2016 newsletter

Click here for the January 2016 newsletter

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Results of “Friends & Family” survey

Results

September 2015

How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?

 

Extremely Likely                    370

Likely                                                 41

Extremely Unlikely                           9

Unlikely                                               0

Neither Likely or Unlikely               2

Don’t Know                                        4

Total                                                 426

96% either Extremely Likely or Likely

If you wish to comment about the practice please complete the Friends and Family Test by either going to our website at www.castlemedical.co.uk or by completing a form at the reception.

Patients may also receive a text message after their visit to the practice.

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Contact Details

Telephone:
Tel: 01200 413535
Fax: 01200 427357


Address:
The Castle Medical Group
Railway View Road
Clitheroe
Lancashire
BB7 2JG

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