The Castle Medical Group
 

Practice Profile

About the Ribble Valley

A picture of a typical Ribble Valley sceneThe Ribble Valley is an attractive part of North West England which adjoins the Trough of Bowland, within easy reach of the Yorkshire Dales and Lake District National Parks. Road and rail links now provide fast access to the major motorway and main line networks to all parts of the country.

The practice is part of The East Lancashire Primary Care Trust.

The two major population groups are centered in and around the towns of Clitheroe and Longridge, with a further group centered around Whalley. General Practitioner services are centered in these three towns, together with a small centre in the village of Slaidburn.

The Ribble Valley is a mainly rural area, with many attractive but isolated villages making up the remaining population. The Ribble Valley is an attractive destination for holiday-makers, and with an abundance of beautiful countryside, attractive villages and low levels of unemployment, is viewed as a wealthy and healthy part of East Lancashire.

The practice is based in the market town of Clitheroe, with over 20,000 people living in and around the town itself. The history of Clitheroe dates back over 800 years, and the town itself features the remains of one of the two smallest Norman keeps in Britain, standing prominently in the center of town.

A picture of Clitheroe Castle KeepClitheroe, like other towns in Lancashire, developed a textile industry in the Industrial Revolution, but remained predominantly a rural market town. The mills have now all-but disappeared, and employment is focused around light engineering and cement manufacture. Unemployment levels are low, with a considerable commuter population living in the locality.

Clitheroe and surrounding area is an attractive place to live, with excellent local amenities. The local schools are a major draw to the area, and include Clitheroe Royal Grammar School and Ribblesdale Technology College.

There is a wide variety of housing to both buy and rent in the Clitheroe and surrounding area, including several new housing developments built within the last 5 - 10years. Older properties are also available, of course. There are many attractive and well-maintained terraced properties within the town, and many of the villages contain converted properties of character.

Clitheroe has its own sports center and swimming pool at Roefield. There are also the usual squash, tennis, and cricket facilities within the town not to mention 2 Private Health Clubs.

The town contains all the usual variety of shops, but includes a number of family-run specialist shops that have received regional and national accolades: Byrne's Wine Shop has won several awards, and is famous for its wines and whiskeys (with a very interesting cellar!); Cowman's Sausage Shop is famous for...well, that's obvious!

The Practice Area

The practice area covers a large part of the Ribble Valley, including the town of Clitheroe itself. The area extends from Clitheroe northward to the parish of Bolton-By-Bowland, eastward to Rimington, westward to Chaigley and southward to parts of Billington.

Villages within the practice area include: Bashall Eaves, Bolton-By-Bowland, Chaigley, Chatburn, Downham, Gisburn, Grindleton, Hurst Green, Mearley, Mitton, Pendleton, Rimington, Sawley, Twiston, Waddington, West Bradford, Wiswell and Worston.

Population Characteristics

  • The area has an increasingly ageing population, which continues to grow at a rate above the county and national average.
  • There is a significant farming community, which in many cases, is suffering more than most from economic difficulties, together with the social and psychological problems associated with rural isolation.
  • Many housing developments are attracting new residents to the area, putting increasing pressure on local services such as schools, health centers, transport etc.
  • Non-white ethnic groups in the Ribble Valley make up only 1% of the total district population.
  • The large number of households are owner-occupied, with very little local authority housing.

About the Practice

The Castle Medical Group is a GMS practice and was formed on 1 April 2000 as a result of a merger between the Railway View and Castle Medical Practices, both based in Clitheroe Health Center since 1975.

We are a semi-rural practice, with a list size currently of 14,700 patients.

We do not have a mission statement as such, however, we do have a "Practice Philosophy" (see below) which staff are encouraged to follow

THE CASTLE MEDICAL GROUP

PRACTICE TEAM PHILOSOPHY

The staff of the Castle Medical Group will respect the values of their fellow colleagues, and understand the responsibilities of individuals in a non-judgemental, fair and tolerant manner.

This will bring about an open, honest and caring environment in which to work, and will develop an enthusiasm and willingness to help nurture team and practice objectives to the benefit of all concerned.

A happy team provides a high quality standard of care.

 

W are committed to providing high quality continuing care within the community. We aim to provide a wide range of high quality NHS services, but also to provide private medical services to our local population. Partners have been encouraged to develop their clinical interests into a wide range of patient services, which now form part of our service portfolio.

The partnership at present comprises of six full-time, one 2/3rds time and two half-time partners. We also employ three salaried doctors who work for a total of 13 sessions per week:

  • Dr Anne Huson MBChB FRCGP DRCOG
  • Dr Sheila Bailey MBChB MRCGP DRCOG
  • Dr Martin Flatley MBChB MRCGP
  • Dr Ron Higson MBChB MRCGP DRCOG DPD BSc
  • Dr Ian Ibbotson MBChB DRCOG DFFP Doc Med
  • Dr Will Mackean MBChB MRCGP DRCOG
  • Dr Gavin McBride MBChB MRCGP DRCOG
  • Dr Susie Owen MBChB MRCGP DRCOG DFFP
  • Dr John Saunders MBChB MRCGP DRCOG DSMSA
  • Dr Susie Hutchison Salaried Doctor (5 sessions per week)
  • Dr Gillian Hodgson Salaried Doctor (3 sessions per week)
  • Dr Sybille Holch Salaried Doctor (4 sessions per week)

The practice is based in Clitheroe Health Center, and shares the accommodation with a neighbouring practice, together with community staff. The Health Center is owned by the local Primary Care Trust, but both practices have now outgrown the original building since its development in 1975. A project is currently underway to refurbish and extend the building and facilities.

The Health Center includes an extensive and well-equipped treatment room, staffed by the community trust. This is a very well used facility by the local people, and has over 38,000 patient contacts per year. The treatment room provides a minor injury service to the local population, as the nearest Accident and Emergency Department is over 15 miles away. There is also ECG equipment and a minor surgical room used by the doctors from both practices.

We are also a dispensing practice, and dispense to over 30% of our practice population from our private dispensary within the health center

Clitheroe Health Center also provides community services including chiropody, audiology and speech therapy, together with a wide range of clinics. District Nurses, Health Visitors, Midwives and School Nurses are also based on-site, which ensures that communications between community staff and the GP's are maximised. District Nurses and Health Visitors are attached to the practice, and are an integral part of the medical and nursing teams.

The practice opened a small, privately owned annexe just down the road from the main center, providing additional consulting and office accommodation for the practice as it expanded during the 1990's. This has become our practice nursing base, although doctors also hold surgeries here.

The practice is fully computerised (EMIS) an became paperless at the end of 2005.  All clinical data is now recorded within the computer records meaning doctors can now consult without having to use the A4 medical records.

The practice uses a computerised appointment system - surgeries contain ten minute appointments, with an average of fourteen patients per surgery.

The Castle Medical Group is a long established training practice. Dr John Saunders has been training registrars for 13years - several previous registrars still work in the practice as partners or assistants.  Dr Will Mackean is also a qualified GP trainer and has recently started working with Foundation Year 2 doctors.  Dr Gavin McBride is out third trainer, and has experience of working with Medical Students, and recently commenced training with his second GP Registrar.

A Community Hospital is located in Clitheroe, which provides a wide range of services to the local population, staffed by GP's from Clitheroe, Whalley and Slaidburn.

Facilities at the hospital have developed considerably over the last 10 years - 42 inpatient beds are actively in use, in the majority by the Ribble Valley practices, and there are a small number of intermediate beds being used by patients from outside the Ribble Valley.  The hospital also has an outpatient department staffed from Blackburn Acute Hospitals, together with an x-ray department.

The Community Hospital is used for the GP Out of Hours services, which cover the north and eastern parts of the Ribble Valley, housed in the outpatients building attached to the hospital.

The Out of Hours service is run by the Blackburn and District Medical Co-operative covering a large area of the Ribble Valley.  Many of the GP's working in the Ribble Valley cover shifts for the out of hours service as do many of the doctors from outside the Ribble Valley such as Blackburn and Accrington.  The service is based at Royal Blackburn Hospital but there is a building adjacent to the Outpatient Department at Clitheroe Hospital that is used as a base for GP's who are covering the Ribble Valley area.  Accommodation is available at this center for "on call" nights.

The nearest district general hospitals and accident and emergency facilities are located in Blackburn and Burnley, with some patients travelling as far as Airedale.

About Patient Services

The practice provides a full range of General Medical Services to patients, and achieves high target payments for childhood immunisations and cervical cytology.

The practice has expanded its private medical services in recent years, which have become a major source of income for the practice, and enabled partners to develop their clinical interests.

The practice provides medical services to Stonyhurst College, which is situated just over five miles away from Clitheroe in the heart of the Ribble Valley countryside. Dr John Saunders is the School Doctor, supported by Dr Susie Owen, who look after both the boarding and day pupils. The practice holds a surgery twice a week at the college.

Stonyhurst is a public school with a strong sporting tradition. Dr Saunders holds postgraduate qualifications in sports medicine.

The practice provides a wide range of "enhanced services" under the new GMS contract including a GP with a special interest in Dermatology who provides services to local PCT's.  He is Dr Ron Higson.

The practice provides occupational medicine services to a large number of local businesses, including Castle Cement, Johnson Mathey and 3M Healthcare. Dr Ian Ibbotson undertakes works medicals, and sees patients in the treatment room with works injuries.  Added to this the practice also provides anticoagulation monitoring and blood testing for patients on Warfarin and rheumatoid drugs (DMARDS).

About the Partners

Dr Anne Huson - Anne is the Senior Partner, and Clinical Lead in the practice, and a former GP Registrar in the practice. She is the Ribble Valley representative on the Local Medical Committee and, also does work for the East Lancashire Primary Care Trust.  Her special areas of clinical interest include palliative care and mental health issues.

Dr Sheila Bailey - Married to a GP in Burnley and has two children. Sheila is a half-time partner, and also a former GP Registrar in the practice. She has particular responsibility for communications both within the practice and with our patients.

Dr Martin Flatley - Married with three children, and also a former GP Registrar in the practice. Martin has particular responsibility for premises and legal matters. He takes responsibility for the childhood immunisation clinics (including the baby assessments).

Dr Ron Higson - Married to a doctor and has three children. Ron also provides dermatology services to patients across East Lancashire and is the practice lead on prescribing. Ron enjoys "competing" in a number of sporting activities, and has in the last few years enjoyed a white water rafting trip to America and motor biking trip across the Moroccan dessert.

Dr Ian Ibbotson - Married with three children, and another former GP Registrar in the practice. Ian runs the occupational medicine service, which he has developed over recent years. He is the practice representative in the out of hours co-operative, and represents the practice on the Treatment Room Committee. He also chairs the Clitheroe Heart Machine Fund.

Dr Will Mackean - Married with three children, Will is the final former GP Registrar in the practice. Will qualified as a trainer in 2004. He has recently taken on responsibility for Health & Safety issues and also chairs practice meetings.  His particular area of clinical interest is in mental health and Will is chairman of the local mental health team.  Will has a keen interest in music and plays a number of instruments.

Dr Gavin McBride - Married to a Consultant with one child.  Gavin works two thirds time and has a particular interest in pain management and palliative care and takes joint responsibility for child health surveillance within the practice.  He is also the partner responsible for QOF (Quality and Outcomes Framework), and is the practice lead for Practice Based Commissioning.  Gavin recently qualified as the third trainer in the practice.  Gavin enjoys outdoor sporting activities, particularly cycling, running and walking, and enjoys occasionally competing in triathlon. He also enjoys trekking and provides medical support on foreign trips.

Dr Susie Owen - Married with two children.  Susie is a part-time partner and is the sister-in-law of Gavin McBride.  She takes responsibility for staffing matters within the practice.  Her specialist area within the practice is Asthma and Chronic Obstructive Pulmonary Disease.

Dr John Saunders - John has three children, and is the trainer in the practice. John is currently the Business Lead in the practice.  John is School Doctor at Stonyhurst College.  He is a former member of the District Audit Team, formerly a GP Appraiser and past Chairman of the School of Governors at Ribblesdale High School Technology College.  John also has a keen interest in sports injury.

About the Staff

The Managing Partner is Phil Mileham, who joined the practice in 1991. Phil has overall responsibility for the running of the practice and the development of the business. He manages four teams: the medical team; the nursing team; the administration team and the reception team. There are over twenty administration and nursing staff employed by the practice, together with three employed doctors.

The Practice Manager is Chris Anderson, who joined the practice in 1993 as a part-time receptionist.  Chris is responsible for the day to day running of the practice and Human Resources.  She manages the Reception and Administration teams and is responsible to the Managing Partner

The Medical Team (the partners) meet every week to discuss practice issues - each partner has special areas of responsibility, and work with Phil to develop those areas of the business.

The Nursing Team is managed by Trudy Howe who is the Senior Practice and Nurse Nurse Team Leader. She works with four part-time Practice Nurses and organises the clinical priorities of the practice with Dr Anne Huson. The nurses are based in the annexe but also do clinics at the Health Center and provide chronic disease management and health promotion services.

The Administration Team is managed by Chris Anderson, who is the Practice Manager. She runs the secretarial and administrative services in the practice.

The Reception Team is managed by Joan Cunliffe, who is the Senior Receptionist. She organises the front end of the practice and is responsible for appointment systems.

Summary

  • The Castle Medical Group is a large practice which is keen to improve patient services and provide continuity of care, but at the same time, wishes to develop as a business - it is these two things which provide the focus for developments.
  • Practice income levels are above average, with income from General Medical Services maximised, and income from private medical services increasing.
  • The partners are all between the ages of 37 and 55, so we are quite a young practice.
  • The Ribble Valley is an excellent place to live and work, and the practice has strong relationships with other local practices and community health professionals.

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Castle Medical Group
01200 421900
01200 421850
R
ailway View Annexe
01200 444255
Castle Medical Group are Investors In People
Tel: 01200 421900 or 421850 Fax: 421902
Mon - Fri 8.30am -6.30pm Sat 8.30am -11.30am for urgent cases only
Practice Nurses are based at the Railway View Annexe - tel 01200 444255
The Castle Medical Group - Clitheroe Health Center - Railway View - Clitheroe - Lancashire - BB7 2JG