We keep both written and computerised medical records for all our patients, although most information is now stored on computer. Patients do not “own” these records, but have the right to access information regarding themselves. These records are available to be viewed on practice premises following a written request directed to the Practice Manager. Access to medical records requested by a third party (eg solicitors, the police) will normally require the written consent of the patient. Patient information provided for research or statistical purposes will be anonymised, unless consent is obtained from the individual. Patients should be aware that all medical, nursing and administrative staff involved in providing your medical care may have access to medical records. All staff are bound by strict rules of confidentiality.