The Castle Medical Group

The Health Centre, Railway View Road, Clitheroe, Lancashire BB7 2JG

Complaints

 If you have any queries or concerns about your treatment, please talk to your own GP first.

If you wish to make a complaint regarding any aspect of the practice or the care that you have received, this should be put in writing to the Practice Manager using our Complaint Form.

Further information about the practice’s Complaints Procedure is detailed in the following Complaints Procedure Leaflet.

If you wish to make a complaint on behalf of another person, you will need to also complete our Complaint – Third Party Consent Form.

Copes of both the complaints form and leaflet are available in hard copy from reception.